My stay at The Leela Palace Bengaluru was truly amazing, blending luxury with comfort. The spacious rooms and immaculate gardens provided a stunning backdrop to my visit. However, I did experience some service lapses during check-in and dining that detracted from my overall experience.
Rooms
10.0
The Royal Premier Room was spacious and modern, making me feel like I was truly in a palace. Every amenity I needed was readily available, and the pillow menu significantly enhanced my sleep quality.
Service
7.0
While the staff were incredibly friendly and helpful, I faced a slow check-in process and delayed room service that marred my experience. However, the overall attentiveness of the staff was commendable.
Location
10.0
The hotel is well-located, offering easy access to local shops and attractions. Its surroundings feature beautiful gardens that provide a peaceful retreat amidst the bustling city, making my stay even more enjoyable.
Dining
8.0
Dining at the Citrus restaurant was good, especially the extensive breakfast buffet and the authentic Indian cuisine. However, I faced some issues with service during dinner that impacted my meal experience.
Facilities
9.0
The hotel boasts excellent facilities including a gorgeous pool area and well-equipped gym. Though I didn't have time to enjoy everything, what I did experience was of high quality.
Jason
United States of America,
February
2025
6.4/10
My stay at The Leela Palace Bengaluru was a good experience. The luxurious atmosphere and attentive staff made my time there truly enjoyable. However, the location could be a downside for those not in the vicinity of business hubs. Overall, this oasis is perfect for relaxation and indulgence. 🌺
Rooms
10.0
The room was spacious and beautifully furnished, complete with a comfortable bed and a well-appointed bathroom, including a luxurious bathtub. I appreciated the balcony overlooking the gardens and pool, which made for a serene morning coffee experience.
Service
10.0
From the moment I arrived, the service was really good. Every staff member was polite, smiling, and attentive, always willing to assist without being overpowering. I felt genuinely cared for by everyone throughout my stay.
Location
7.0
While the hotel itself is stunning, its location isn’t ideal unless you're visiting nearby businesses. It is quite a distance from the newer international airport, making travel logistics a bit cumbersome.
Dining
10.0
The dining options were truly impressive. The breakfast buffet offered a fantastic selection of South Indian delicacies, and the dinner choices at the various restaurants, including Asian-inspired fare, were amazing. The quality of food was consistently excellent.
Facilities
10.0
The facilities were great, including a clean swimming pool, well-maintained gardens, and a yoga studio. I enjoyed peaceful afternoons lounging by the pool and exploring the beautiful grounds.
Dick
United States of America,
January
2025
6.0/10
I had a mix of experiences during my stay at The Leela Palace Bengaluru. The highlight was definitely the attentive service; the staff truly went above and beyond, especially during breakfast. However, there were some unfortunate issues with room maintenance and check-in that dampened my experience. Overall, the luxurious feel of the hotel was lovely, but a few disappointments kept it from being perfect.
Rooms
6.0
The room I stayed in had a luxurious ambiance with all the expected amenities, but I faced some maintenance issues. It had this unpleasant old smell that was off-putting, making it feel less like a five-star stay.
Service
8.0
The customer service was great; they really focused on details that made my stay special. For instance, when I forgot my newspaper at breakfast, it was already on my table when I returned. However, there were some lapses during busy times, especially at check-in and during dinner service.
Location
9.0
The hotel's location is fantastic—feels like a tranquil oasis right in the heart of the city with beautiful gardens surrounding it.
Dining
7.0
The dining options were quite varied and delicious, especially at Citrus. I particularly enjoyed the breakfast spread, although I found some offerings a bit predictable over multiple days.
Facilities
8.0
Facilities included everything from room service to conference rooms. I appreciated the valet parking and airport shuttle, which added to the convenience of my stay.
Nick
United States of America,
December
2024
5.2/10
Staying at The Leela Palace Bengaluru felt like a royal experience. The hotel is stunning, and the diverse dining options were impressive. However, a few service mishaps detracted from overall satisfaction, like excessive check-ins and minor maintenance issues in my room.
Rooms
8.0
The deluxe room was spacious and offered a lovely view of the poolside and garden. though I noticed some infrastructure issues that made it feel a bit older than expected.
Service
8.0
The staff were extremely courteous and attentive. but I found the frequent check-ins after my initial arrival a bit overwhelming.
Location
10.0
The hotel truly feels like an oasis amid the bustle of the city, providing a beautiful environment to relax and unwind.
Dining
9.0
Citrus offered a fantastic breakfast spread that catered well to various dietary requirements. I especially enjoyed the Indian and Pan Asian selections, though I did experience minor service delays during peak times.
Facilities
8.0
The hotel provides a great range of facilities, including room service, housekeeping, and an excellent fitness center. though the walking distance from the elevator to my room was a bit long.
Ken
United States of America,
November
2024
6.6/10
My stay at The Leela Palace Bengaluru was a blend of luxury and superb service, though there were a few areas for improvement. The beautiful gardens and exquisite dining options made my experience nice (the breakfast was simply excellent!). However, the lingering scent in the hotel was a bit overpowering for my taste. Overall, I would highly recommend this hotel for its ambiance and attentive staff.
Rooms
8.0
The room I stayed in was spacious and beautifully appointed, complete with a garden-facing balcony (overlooking a lovely courtyard). I appreciated the cleanliness and the overall comfort, although a few areas could use a deep clean.
Service
10.0
The service was really good, with staff consistently going above and beyond to make my stay enjoyable (Jayanth and Farzana were particularly helpful). I felt genuinely cared for throughout my time there.
Location
8.0
The hotel's location is fantastic, providing a serene escape from Bengaluru's hustle and bustle (the gardens are an urban oasis!). However, being surrounded by roads, the view from my room was not ideal.
Dining
10.0
Dining options were truly impressive, especially with the traditional Indian dishes (Jamavar was a highlight!). Breakfast was a standout, featuring a wonderful array of home-made options.
Facilities
7.0
Facilities like room service and the pool area were well-maintained and contributed positively to my experience. However, some common areas were closed during my stay due to safety protocols.
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The Leela Palace Bengaluru Hotel20.04
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21.04.2025